Privacy Policy of AgniTalk dialer
AgniTalk
dialer implemented for easy communication between you and your colleagues: AgniTalk
dialer messaging, voice and video chat will make communication between
colleagues easy and faster, wherever they are.
AgniTalk
dialer ensures your privacy, and we are committed to maintain the privacy of
the personal information that you provide to us: By using AgniTalk dialer you
acknowledge that the terms and conditions in this Privacy Policy will apply to
you, as well as to any information that you give us. Please take the time to
read through this Privacy Policy to get acquainted with our practices.
We
sometimes use some terms in this Privacy Policy; if they're not defined here,
they're defined in our Terms of Service.
Collect info and how we Use It:
Collect
different types of information through the Service, including: information that
you provide us directly; information about you that we automatically collect
from log data, IP addresses, and aggregated user data.
i. Information:
What is it?
You
give us information when you register an account with the Service (this might
include your name, phone number, email address Information that you post on
your AgniTalk dialer user profile (this might include profile pictures, location,
bio, and other information)
All other content that you post/share on any part of the Service (this might
include photos, videos, and any other content that you post, or associate with
your account) Information you give us during any communications you have with
us (this might include information you give us in emails you send us, chats you
have with us, anything you send us in the mail, and any other information you
might send us) Interactions that you have with other users or content on the
Service, and when you give us authorization, contact information of your
colleagues from your mobile or tablet devices to connect your contacts and
address book information with your AgniTalk dialer account.
How do we use it?
To
enable you to access and use the Service. To list your profile in the AgniTalk
dialer directory of users so that other AgniTalk dialer users can find you.
Please note the information you list about yourself in your profile will be
viewable to other AgniTalk dialer users To enforce our Terms of Service To
respond to your comments and questions To customize your experience, to test
and introduce new features and products, and to improve and monitor the
effectiveness of our Service To carry out contests, surveys, evaluations, and
other events or activities that you choose to participate in For any other
purposes that we specifically communicate to you when we collect that
information To communicate with you regarding your use of the Service, and to
advise you of changes to the Service To find and connect you with your
colleagues and contacts who are AgniTalk dialer users and to find and invite
your contacts to connect with you on AgniTalk dialer and To use your email
address or other contact information to send you articles, news, updates,
newsletters, marketing materials, or any other information related to the
Service: Other things you should know: We may remove, at our sole discretion,
any information that you provide when you register for or use the Service (such
as usernames, profile pictures, names, etc.) if we believe it is inappropriate
or violates any of the policies including, but not limited to, our Terms of
Service.
ii. Location Information:
What is it?
When
you use our Mobile App, we may collect and store information about your
location by converting your IP address into a rough geo-location or by
accessing your mobile device's GPS coordinates or coarse location if you enable
location services on your device.
iii. Phonebook Contacts:
When
you use AgniTalk Mobile App, we collect and store information about your
contact in Phone book based on your permission. If you provide us the contact
access permission, we can show you other users of AgniTalk from your phonebook
with whom you can do free calling: In order to
identify common app users, we shall upload your contacts to the server.
iv. Your Messages:
In order to
provide you AgniTalk services, we do not retain your messages: We do not store
your messages on our server for added safety. Your phone messages are saved on
your devices.
After
your messages are sent, these get deleted from the servers. However, in certain
situation, we may store your messages during the delivery process:
Our
services are end-to-end encrypted. By this, we mean that your messages are
encrypted to protect against us and third parties from reading them.
You're Connections:
Using the Contact Upload feature, you can provide us, if allowable by
applicable laws, with the phone numbers in your address book on a regular
basis, including those of users of our Services and your other contacts. If any
of your contacts aren't yet using our Services, we'll manage this information
for you in a way that ensures those contacts cannot be identified by us. You
can create, join, or get added to groups and broadcast lists, and such groups
and lists get associated with your account information. You can name your
groups along with profile picture and description.
Status Information: You may share your status with us if you choose to
include one on your account. Learn how to use status on Android, iPhone.
Customer Support and Other Communications: For customer support queries and other communication, you
may share information related to your usage of our Services, along with copies
of your messages, any other information that you consider helpful, and your
contact information, such as an email address, with us. For instance, you may
send us an email with information relating to app performance or other related
issues.
What we do with the collected information?
To
allow you to access and search your chat history for your own purposes.
If you are a Business User or if you communicate with a Business User, we may,
review, scan, or analyze any communications via the Services involving a
Business User for fraud prevention, risk assessment, and customer support
purposes. We will not review, scan, or analyze your communications for sending
third party marketing messages to you. We will also not sell these reviews or
analyses of communications to third parties. We will also use automated methods
to carry out these reviews or analyses where reasonably possible. However, from
time to time we may have to manually review some communications. To collect
aggregated data from your chat history. We use the data to build language
models which help us improve the Service. We will only collect this data on an
aggregated basis, and in a manner which does not
reveal any personally identifiable information about any individual user. We
will use this data to help us understand our user's interests, analyze trends,
and customize the user experience.
Sharing Information:
In
addition to using your information for the purposes described above, we may
share your information with parties other than AgniTalk dialer or its users
(the "Third Parties"). In some cases we may
request your permission before we share that information, but we reserve the
right to share your information with Third Parties without prior notification
or without soliciting additional permission. We discuss below situations where
we may share your information without requesting your further permission. We
share certain information about you (including information which could be used
to personally identify you) with the companies we engage to facilitate our
Service, perform Service-related functions, and/or provide the Service on our
behalf, such as Internet Service Providers and hosting service providers. We
require these companies to maintain your information in confidence, and they
are prohibited from using your information in any way other than performing
services for or on behalf of AgniTalk dialer.
We may disclose your information (including information which could be used to
personally identify you) when we have a good faith belief that disclosure is
necessary (i) to respond to subpoenas, court orders,
or other compulsory legal process (ii) to protect our property rights and
investigate and defend against legal claims (iii) to enforce or apply our
Privacy Policy, our Terms of Service or our other policies or agreements (iv)
when we believe disclosure is necessary to protect others from death or serious
bodily injury; and (v) as otherwise required by law. Transfer your information in the event that AgniTalk dialer is involved in a merger,
acquisition, divestiture, consolidation, reorganization, asset sale, or
bankruptcy.
Controlling your information:
i. Posting in Chat Groups:
When
you post or make content available in Chat Groups, that content will be visible
to everyone who is a member of that Chat Group.
ii. Accessing and changing your Account Information;
deleting your Account:
You
can edit, update, or delete your account at any time. If you delete your
account, you won't be able to sign in, use the Service, or access any of your
information. If you delete your account, we may retain certain information
associated with your account, for analytical purposes and recordkeeping. If you
delete your account with us, please be aware that we may retain any content you
have previously posted on the Service, including, without limitation, any other
data or posted content.
Security:
Your
account, registration information, and password are protected so that only you
(or any third parties that you allow to access your login credentials) can
access your account. All personally identifiable information that we collect
about you is stored in limited-access servers. The Service has technical,
administrative, and physical security measures in place to protect against the
loss, misuse and alteration of the information which is under our control. While
we are committed to implementing reasonable and appropriate safeguards to
protect your information against foreseeable risks, no computer system or
information can ever be fully protected against any possible risk, and we
cannot guarantee that unauthorized third parties will not be able to circumvent
those safeguards, or access and/or use your personal information for improper
purposes.
Privacy:
a:
All third parties SDK's like Branch, Firebase, WebRTC etc don't access any
personal data and they upload it to any server.
b:
For buddy finding AgniTalk app upload contact hash value to find the match from
server. No private information are uploaded in the
server.
Change to our privacy directory:
We
may modify our Privacy Policy from time to time. When we make changes, we will
notify you by making the revised version available on this webpage,
and will indicate at the top the date of the latest revision. You should
check this Privacy Policy on a regular basis, since revised versions will be
binding on you: Any such modifications will be effective when we post the
updated Privacy Policy. You understand and agree that your continued access to
our Service after any posted modification to the Privacy Policy indicates your
acceptance of those modifications.
Contact Us:
If
you have any questions about this Privacy Policy, please contact us online at Agni
customer care (customercare@agni.com).